Dila Boosts ERP Efficiency by 50% with XME.digital

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Paphos, Cyprus, October 24, 2024 — Dila, a leading network of medical laboratories, has employed XME.digital's enterprise integration middleware platform to improve order management. This choice represents a one of key step in Dila's ongoing digital transformation, designed to enhance operational efficiency and expand service offerings. 

Accelerated digital transformation 

Established in 1998, Dila performs over 4 million tests annually for more than 1,5 million patients. As part of its 2024 digital transformation initiative, the company sought a robust solution to streamline operations and introduce new interaction channels for customers and business partners. XME.digital's enterprise integration middleware was chosen for its proven capability to handle complex integrations and reduce system load. 

Strategic integration and operational excellence 

The project focused on reducing the structural complexity of Dila's main ERP system, which previously required two separate ERP systems to manage order processing through online channels. By using XME.digital, Dila achieved a 2x increase in ERP efficiency, ensuring smooth operations. 

"We are thrilled to have XME.digital at hand, as this platform is among cornerstones in advancing our digital infrastructure," said Andriі Soslovskyі, Director of IT at Dila. "XME.digital enterprise integration middleware platform has dramatically optimised our order management processes, enabling us to provide even better care for our patients."

Usage and Results 

The integration project is executed in carefully planned phases, ensuring minimal disruption and maximum impact: 

• Doctor's Portal: Now fully operational, providing seamless order management. 

• Patient's Portal: Currently in development, featuring complex functionalities and integrations. 

• Special pricing functions: Upcoming phase to enhance pricing strategies. 

• Mobile app integration: The final phase will unify the mobile experience. 

• Universal B2B connector: Helping to guarantee seamless interactions with clinic partners. 

"We are incredibly proud that XME.digital platform was able to deliver the results Dila expected. This project demonstrates the platform's flexibility in supporting various client needs, driving their success through innovative solutions." 

Evgeniy Aleksandrenko,

Head of Digital Transformation, XME.digital

Conclusion 

The effective usage of XME.digital's middleware platform proves that this solution is reliable and effective in addressing the complex operational challenges businesses like Dila usually face. 

By reducing the ERP system load and improving order management capabilities, Dila was able to:

• significantly speed up service processes (including order creation);

• accelerate the Time-to-Market for new services.

Now, the company is well-positioned to continue its digital transformation journey smoothly. For more information about this success story, visit our Case Studies section. 

About Dila 

Dila is a network of medical laboratories established in 1998, performing over 4 million tests annually. The company offers comprehensive diagnostic solutions and clinical consulting, committed to advancing healthcare services through continuous innovation.

About XME.digital 

XME.digital is an enterprise integration middleware platform that employs a low-code approach to help businesses build custom services and integrations of any complexity at a fraction of the cost and time. It allows companies to transform business models, launch new services, and expand revenue streams 50% faster while saving over 40% of their IT budget.